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AiDA and your data

Understand frequently asked AiDA questions, including how consumption works, and how Ai is used within an Ansarada Data room.

Written by Madeline Saunders

AiDA is Ansarada’s intelligent Dynamic Assistant, built specifically for dealmaking. This empowers teams to use secure AI built to ask questions, review room content and find answers faster inside Ansarada’s secured environment.

With AiDA, users can start with a prompt instead of manually searching across folders, documents, Q&A and room activity. It helps teams understand what matters faster, reduce repetitive manual work and keep complex projects moving with more clarity.

How Ansarada approaches Ai and data retention

The type of Ai Ansarada uses:

We cooperate to utilise LLMs from our two trusted enterprise-grade providers. We employ a multi-model architecture in which models are selected for their specific use case. Both providers operate under formal contracts that explicitly guarantee no customer data is retained, logged, or used for model training.

Geographic regions processing data:

DataRoom's AI functionality (Aida) is designed to respect regional data sovereignty in line with each customer's configured DataRoom environment. Document data and associated AI-processed content — including OCR outputs, translated versions, and extracted entities (NER) — are stored in the customer's appointed region.

Data retention and training:

Our suppliers do not retain, reuse, or train on customer data. Our contracts with both explicitly prohibit the retention, logging, or use of customer data for model training purposes by the underlying AI providers. All API interactions are stateless and governed by zero data-retention commitments at the vendor level.

Which features utilise Ai infrastructure

Feature

Uses Ai models

Document upload smart sort

Yes

Redaction

Yes

Document Translate

Yes

Ask AiDA

Yes

Pricing - understand how consumption actually works

Prompts:
A prompt is how you interact with AiDA—it's the text you send to receive a response, whether it's a question, instruction, or request. The clearer and more specific your prompt, the more useful and accurate the response is likely to be.

A single prompt is counted as one interaction, even if it contains multiple questions.

Usage:

In paid rooms (rooms that have gone live), there is no usage limit, so users do not need to monitor their prompt usage.

In free rooms, administrators receive up to 100 free prompts per room, shared across all administrators. To check usage, click the AiDA hamburger menu to view the number of prompts used and the remaining balance.

Guests receive up to 100 free credits per user. To check usage, click the aiDA hamburger menu to view the number of credits used and the remaining balance.

Buying or replenishing credits

Once administrators in free rooms reach the 100-prompt limit, they can make the room live to unlock unlimited AiDA usage. If they are a Corporate customer (those who selected Company when signing up), they can also select 'Subscribe now' to activate their subscription without inviting a guest.

Guests who reach their credit limit can register their interest in purchasing additional credits. We'll notify them when the credit purchase option becomes available. In the meantime, customers are welcome to contact Customer Support to discuss options for unlocking additional credits.

Troubleshooting

AiDA not showing in your room?

There are 2 reasons this might be the case:

  1. Per request from key contacts and administrators, Ansarada can turn off AiDA within your room.

  2. Team-level AiDA access has been revoked, this means an Administrator has revoked access for that specific team to AiDA.

If neither of the above fit your problem, please reach out to support.

Summarising documents

All regions allow document summarisation. If you're experiencing challenges with summarising documents, see the list below for a few things to check:

  • Has the file been uploaded correctly? Is it a corrupt file or a blurry scanned document. If so please re-upload the original to the room.

  • Is the document still uploading and being scanned by our OCR. It may take a few minutes post-upload to scan all files, please give the room sometime to complete this process.

  • If you're logged into the room on multiple browsers, it may slow down the AiDA access. Please make sure to only be logged in once, and clearing your cache and cookies may help.

Consumed prompts not adding up?

Free prompts for admins in free rooms are shared among all admins within the same data room. It's likely that the available prompts were used by other admins in the room.

Guests free prompts are split across all rooms, not 100 prompts per room. These may have been consumed across other rooms.

FAQs

Can I turn AiDA off in my room?

AiDA access can be controlled. Admins can disable ASK AiDA for teams where needed, and AiDA operates within existing access boundaries.

Can AiDA answer on everything in the room?

No. AiDA should answer based on what the user can access through their room role, Q&A role and team permissions.

Can I use AiDA across all rooms at the same time?

Not yet. Ansarada OS - Bondi provides a platform entry point, but AiDA remains scoped to the selected or most recently accessed room and role. Watch out for Ansarada OS - Bondi future releases for more information.

Can AiDA take action for me?

Not yet. AiDA is read-only; she helps users find and understand information.

How accurate is AiDA?

AiDA is designed to ground answers in accessible room data and citations where available, but users should verify all outputs against source documents.

How is this different from ChatGPT or Claude?

General Ai sits outside the deal workflow. AiDA is embedded in Ansarada, respects permissions and is built around deal room context.

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