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Document Notifications Report

How to create or run a Document Notifications report to check the document notifications history

Written by Christine Wong
Updated over a week ago

The Document Notifications report is available exclusively to Admins and provides a complete history of all document‑related notifications sent from the Room. It allows you to see exactly who was notified, about which document, and when the notification was delivered.

Please note that each user manages their own document notification preferences—such as adjusting frequency or turning notifications off entirely—and these settings cannot be modified by an Admin on their behalf.

Option 1: Run the Report for All Documents

Step 1: Log in to the Ansarada Data Room

Log in at dash.ansarada.com.

Step 2: Go to the Left menu

Under Manage, select Documents.

Step 3: Open the Actions menu

Click the Actions menu (top‑right corner) and choose Notifications report.

Step 4: Adjust your filters

In the Documents Notification List window, you can:

  • Enter a user's email address (optional)

  • Select a date range

  • Adjust results per page (20 → 5000)

  • Tick the box to export to Excel if required

Good to know:
All timestamps in the Document Notifications report are displayed in Sydney time.

Option 2: Run the Report for a Specific Document

Step 1: Log in to the Ansarada Data Room

Log in at dash.ansarada.com.

Step 2: Locate the document

Navigate to the document within the Manage Documents section.

Step 3: Open the Item Menu

Click the Item Menu (three‑lines icon) and select Notifications report.

Step 4: Adjust your filters

In the Documents Notification List window, you can:

  • Filter by email address (optional)

  • Choose a date range

  • Adjust results per page (20 → 5000)

FAQs

Who can access this report?

Only Admins can view or export the Document Notifications report.

What format is the report exported in?

You can export the data in Excel format, and all timestamps appear in Sydney time.

If one of the users turn off their personal notifications, will the report still show that they were notified?

No, if a user disables their notifications from the data room settings, they will not receive any notifications and therefore will not appear in this report.

My notifications settings are ON. Why I am not receiving notifications still?

Here’s some steps you can take to ensure you get up to date email communications:

Check your email inbox and spam folder: First, check your email inbox and your spam/junk folder to make sure that the email has not been accidentally categorized as spam.

Whitelist Ansarada email addresses: If you cannot find the email in your inbox or spam folder, you may need to ask your IT team to whitelist the following email addresses:

Whitelisting these email addresses ensures that emails from Ansarada are recognized as safe and are delivered to your inbox.

3. Request resending of emails: Once your IT team has whitelisted the above email addresses, you can request that the email be resent. This can be done by contacting the Room Admins or Ansarada support at [email protected].

4. Check your email settings: Sometimes email filters or settings can prevent emails from being delivered to your inbox. Check your email settings to make sure that there are no filters that could be blocking emails from Ansarada.

5. Contact Ansarada support: If you have tried the above steps and are still not receiving emails, please get in touch with our global support teams through Live Chat or email us at [email protected].

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