ℹ️This feature is only accessible to Q&A Admins using one-way Q&A.
Q&A Admins are able to Approve and forward multiple Questions that have the Q&A status Awaiting approval by Q&A Administrator. Learn more about Q&A statuses here.
To Bulk approve and forward questions, follow the below steps:
1. Go to the Left menu. Under View, select Q&A, then go to 'Awaiting your action only'.
2. Select Actions, then select Bulk approve and forward questions.
3. All eligible Questions will appear. Then select the Questions to Approve and forward.
4. Under Select people, select the user/users to forward the Question to.
⚠️Good to know: If a persons Security setting does not allow them access to see a Subject, they will not be able to be sent the Question. Learn more here.
5. Add in any Comments.
⚠️Good to know: Comments will not be displayed to the buy side. The only time a Comment will be display is when a Q&A admin or a Q&A observer - full control Reject a Question, the comment that is added at the time of the Action will be displayed.
6. Select Approve and Forward Questions.