ℹ️This feature is only accessible to Q&A Admins using one-way Q&A.
Q&A Admins are able to Approve and forward multiple Questions that have the Q&A status Awaiting approval by Q&A Administrator. Learn more about Q&A statuses here.
To Bulk approve and forward questions, follow the below steps:
1. Go to the Left menu. Under View, select Q&A.
2. Select Actions, then select Bulk approve and forward questions.
3. All eligible Questions will appear. Then select the Questions to Approve and forward.
4. Under Select people, select the user/users to forward the Question to.
⚠️Good to know: If a persons Security setting does not allow them access to see a Subject, they will not be able to be sent the Question. Learn more here.
5. Add in any Comments.
⚠️Good to know: Comments will not be displayed to the buy side. The only time a Comment will be display is when a Q&A admin or a Q&A observer - full control Reject a Question, the comment that is added at the time of the Action will be displayed.
6. Select Approve and Forward Questions.