Request an update

Request an update on files within Topics to notify the person responsible.

Ciara Martin avatar
Written by Ciara Martin
Updated over a week ago

Any team member that has access to the Topic will be able to see all the files within.

To make it easy to collaborate within the Pathways people can request specific files to be updated, and leave a comment.

This will alert the person responsible for the Topic that an update has been requested.

⚠️Good to know: If there is no person responsible assigned, everyone that has access to the Topic's Area will be notified.

If it is a general comment or question, people are also able to leave a comment on the Topic and begin a threaded conversation. Learn more about Topic comments here.
​ 

Request updates

  1. From the Pathway dashboard, select the Pathway.

2. Go to the Sub menu. Select Topics.

3. Find the Area the document is in, then select the Topic.

4. Go to Documents, select the Item menu next to the file.

5. Select Request an update.

💡Tip: To Request an update with the same notes for multiple files, select the check box next to the files. Then select Request an update.

6. Under Details, enter what needs to be updated on the file.

7. Select Request update.

View updates

  1. From the Pathway dashboard, select the Pathway.

2. Go to the Sub menu. Select Topics.

3. Find the Area the document is in, then select the Topic.

4. Go to Documents, select the Item menu next to the file.

5. Select View update request.

⚠️Good to know: Updates can be removed by anyone who has access to the Topic. Learn how to remove an update here.

 


Did this answer your question?