TriLine Integration with Identity (Including MFA).
With this new release, there has been an integration with MFA where all the sites will be facilitated by a Multifactor Authentication for the new customers. This will enable our customer to reduce the risk of account takeovers and provide additional security for the users and their accounts. With the increasing Cyber breaches, it is essential to add layers of security necessary to protect users and their data.
Please note: There’s no change to existing customers of Triline. This change will be implemented for all the new customers.
For new customers of GRC, they would be able to do the following:
Log in to Triline with the Universal Login Page of Ansarada
Enrol & Use MFA for new login flow (Follow Enable MFA Playbook)
Sign up using the invitation email when Triline Admin Create/Edit a position in Triline
Change password using Identity Recover Password flow
Sign out of Triline
The “Change User” button is removed since it will not work properly due to the fact that we can only support 1 email - 1 position for this release
Frequently Asked Questions:
No, because the email would be a unique identity. When integrating with Identity, we are having a drawback as 1 role - 1 email/user. But if the customer email support alias, they can work around having multiple roles for users by using a different alias
2. Can TriLine customers use SSO?
After integrating with Identity, customers can follow the current process of Identity to enable SSO. (Request us via Jira ticket, all the works are done from the Identity side)
We only have SAML SSO at the moment
3. Which URL is used to log in for Trilline users after integration?
The user would go to the usual Trilline login URL (Example demo: https://demo.triline-grc.net/DEMO05)
4. If I log in from http://ansarada.com and land on Dash. Then I switch to Triline with the menu on the top left, do I need to log in again?
Because the domains are currently different (http://ansarada.com vs triline-grc.net) user will have to log in again.
5. Do we need to migrate special user
We need to keep the OTP step for TriLine support users.
Triline support users will log in via
6. I updated my first name / last name on the Profile page of Ansarada, why don't I see it update in Triline?
The system will sync this info every time the user login to Triline. So just need to log in again to see them updated