Skip to main content
Add a business service test plan

Learn more on how to add a scenario test plan for your important business services.

Christine Wong avatar
Written by Christine Wong
Updated over a week ago

ℹ️ This feature is only accessible to Administrators.

💡 Tip: Important business services also known as critical operations, impact tolerance also known as tolerance levels, scenario testing also knowns as scenario analysis.

Firms need to conduct scenario testing to assess their ability to remain within their impact tolerance for each of their important business services in the event of a severe but plausible disruption. With the Ansarada Operational Resilience module, you can create a scenario testing plan outlining how you will verify your ability to stay within impact tolerances for each critical business service.

There are two options to add a business service test plan:

Option 1: Add from Important Business Services tab

  1. Navigate to the Important Business Services tab.
    ​

  2. Select a specific important business service record from the left-hand menu.
    ​

  3. Click on the Actions Menu (three lines) located at the top right of the important business service record, select Add Business Service Test.
    ​

  4. A new screen will display for adding a new business service test plan. Complete the required fields as described in the table below.

Field Name

Description

Name

Enter a name for this scenario test plan.

Number

Enter a unique number.

Business Services

Select one or more important business services from the drop-down list. Alternatively, you can type to find and add more important business services to test for this scenario.

Scenario type

Select the scenario type that matches the tests you will run. Refer to the Scenarios Library for details on each scenario type.

Scenario sub type

Select the scenario sub type that matches the tests you will run. Refer to the Scenarios Library for details on each scenario sub type.

Approaches

Scenario tests can take a wide variety of approaches and selecting the most appropriate will be informed by the maturity of the organisation’s operational resilience programme.
​

Select one or more approaches from the drop-down list. Alternatively, you can type to find and add more approaches to test the scenario:

  • Desktop Workshop or Exercise: Conduct a theoretical scenario-based workshop to discuss and analyse potential impacts, responses, and strategies.

  • Drill: Conduct a controlled exercise to practice specific actions and responses in a scenario. Assess the effectiveness of predefined procedures.

  • Full Live Test: Perform a comprehensive live test of critical processes and systems to assess their resilience in real-world conditions.

  • L&D Activity, Webinar or Training Course: Use a learning and development activity to educate employees on responding to specific scenarios effectively.

  • Live Parallel Test: Run a simultaneous live test of parallel processes or systems to evaluate their effectiveness in parallel scenarios.

  • Other: Select this option if your testing approach does not fit into the predefined categories.

  • Real-life Incident: Test the organisation's response to an actual incident, evaluating its ability to effectively manage and mitigate the impact.

  • Simulation: Simulate a scenario to replicate real-life conditions and responses. Evaluate how well the organisation's processes and controls perform under stress.

  • Tabletop Exercise: Gather stakeholders to discuss and analyse hypothetical scenarios, identifying strengths and areas for improvement in response plans.

Durations

Specify the expected completion time in days or hours for each test derived from this test plan.
​

💡Tip: You can define the test plan duration either days or hours, refer to this guide on how to change it: Update time unit settings guide.

Owner

When a user is assigned as the Test Plan Owner, they are granted edit permissions for the Test Plan and assume responsibility for any modifications or updates within it. The individual with the permission to create Test Plans has the discretion to designate themselves or another user in the system as the Test Plan Owner.

Select an owner from a drop-down list of all positions that have view access to the linked important business services.

5. Click Add test plan to save the business service test plan record. 🎉

Option 2: Global ➕ Add menu

  1. Click the global ➕ Add menu at the top right, select Business Service Test.

  2. Complete the required fields as outlined in the table under Step 4 of Option 1.
    ​

  3. Click Add test plan to save the business service test plan record. 🎉

⚠️ Good to know: Once a Test Plan is created, it is automatically marked as Ready. Explore additional information on the status of the scenario test plan.


​
​

Did this answer your question?