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Error: Something went wrong opening Information Rights Management Error

This error indicates that the Microsoft Office application is unable to communicate with Ansarada's server.

Written by Pete Radwanski

❗️Error: Sorry, something went wrong opening Information Rights Management protected content. The network location cannot be reached. For information about network troubleshooting, see Windows Help.


If you're using Microsoft Office 2016 or a newer version, and you see this error, it indicates that your Microsoft Office application is unable to communicate with Ansarada's server.
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To fix this, request your IT team to open port 443 on their firewall settings to allow access to https://secureoffice1.ansarada.com.

If the issue persists, don't hesitate to contact our global support teams via Live Chat or email us at [email protected] for further assistance.

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