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Deal Room password reset
Deal Room password reset

If you have forgotten your password you can reset it at any time.

Ciara Martin avatar
Written by Ciara Martin
Updated over 7 months ago

πŸ’‘Tip: If you've previously used Ansarada products with your current registered email address, you can log in using the same password.

If you've forgotten your password, don't worry! You can reset it at any time by following these simple steps:

  1. Enter your email address.
    ​

  2. Select Forgot password?
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  3. Enter your email to receive reset instructions, and select Continue.
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  4. You will receive an email with a link (valid for 2 hours) to reset your password. Select Reset password.
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    πŸ’‘Tip: If you haven't received your password reset email, please check your junk/spam folder to see if the email is there. If you still can’t find it, ask your IT team to whitelist the following email address: [email protected]. Once your IT team has whitelisted our email address, follow steps 1-4.
    ​

  5. Enter a new password to change your password. Your password must contain:

    • At least 8 characters

    • At least 3 of the following:

      • Lower case letters (a-z)

      • Upper case letters (A-Z)

      • Numbers (0-9)

      • Special characters (e.g. !@#$%^&*)
        ​

  6. Select Reset password, and you're all set to log in to the Room with your new password. πŸŽ‰

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