ℹ️This feature is only accessible to Admins.
Ansarada will only keep data in closed rooms for a maximum of 90 days before it is automatically deleted from our servers. With Ansarada Vault you can safely store your documentation for the required legal retention period, eliminating the need for outdated storage methods like USBs of insecure archives. We operate an opt in policy if you would like to retain this data as a closed-access archive (Ansarada Vault), meaning no one can view the data unless an authorized stakeholder has specifically requested access.
Alternatively, with Ansarada Always™. you can keep your documentation continuously updated and accessible on the platform for a low cost.
To find out more please reach out to Ansarada support!
When re opening a Room all of the data (documents, security, users, Q&A and settings) remains exactly as it was at the time of closure. Ansarada does not delete any information from the Room upon closure unless requested to do so.
Re open your Room
⚠️Good to know: To keep your data safe Ansarada will only be able to re open Rooms at the request of an Admin, Key contact or Signatory listed on file.
To re open a Room simply email Ansarada's support team at [email protected] with the following information:
1. The Room name.
2. Whether the room is to be enabled immediately or on a particular date and time.
3. How long the Room is required.
If the Ansarada contract has expired, a new contract will need to be signed before the Room is reopened.
Once our Support team have actioned the request, an email confirming the Room has been re enabled will be sent.
💡Tip: The Room can be accessed by logging in to your account here.