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Archive disabled Deal Room
Archive disabled Deal Room

Steps on how to request an Archive for a disabled Room.

Ciara Martin avatar
Written by Ciara Martin
Updated over 4 months ago

ℹ️This feature is only accessible to Admins.

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Reach out to our support team ([email protected]) who can re-open the room and allow you to keep your information Always On.

Room archives can be requested at any stage of a deal. They can be for the entire Room, including Q&A, or for part of the Room. Learn more about Archive types here.

If the Room is disabled and you require an Archive link, follow the below steps:

Step 1: Login to the Ansarada Dash

Step 2: Locate the disabled room for archive

  • In the All Data Rooms section, search for the data room name to find the room you want to archive.

  • Click the Item menu and select Create archive.


Step 3: Create Archive

Create archive for

  • Select either Admin only - full archive or the specific Team you would like the archive filtered by.
    ​
    ​💡Tip: When selecting a Team in a filtered archive, you can choose to filter the documents by a particular sub-team within the parent Team or All sub-teams within the parent Team. If you do not want to filter by a sub-team or include all sub-teams, select No sub-teams.

  • Include in Archive - Filtered archives allow you to include any disabled documents that the Team is allowed access to. You also have the ability to only request documents or Q&A. Learn about disabled documents here.

Truncation type

Archives contain the full file path for every archived document. File paths are however limited to 260 characters in Windows computer. You may need to truncate the file paths by selecting one of the truncation types so that you can view them on your computer.

Create Archive

Select Create archive and the archive request will be confirmed, select Got it.

Step 4: Download and extract archive

  • Once the Archive has been completed you will receive an email with the Archive download link. Select Download archive.

  • If you are not logged into the Room, you will be asked to login. The zip file will then automatically download.

  • Once the download has completed if you do not get a message to save the zip file, go to where the zip file has downloaded (usually this will be your downloads folder).

  • We recommend using Winzip or 7zip program to extract the zip file. Right click on the zip file, select WinZip and select Unzip to...

  • The WinZip Extract window will open, select location (Documents or C Drive) to extract the file to and select Unzip.

⚠️Good to know: Archive links are valid for 30 days and can be downloaded by Admins on the Archives page at anytime. If you are forwarding an Archive link to a recipient, they will need to have access to the Room to be able to download the link. Learn more here.

Requesting USBs?

If you require the preparation of a USB Archive, please fill in this form and send it to [email protected].

Please note, in order to ship USBs all overdue invoices must be paid.

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