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Approve Answers by email
Approve Answers by email

Answer approvers have the ability to approve answers via email, without needing to log into the Room.

Ciara Martin avatar
Written by Ciara Martin
Updated over a week ago

ℹ️This feature is only accessible to Answer approvers using one-way Q&A.

Any user that has the Q&A role Answer approver assigned will be able to approve Answers to Questions (when the Q&A status is Answer awaiting approval) without needing to be logged into the Room. Learn more about Q&A roles here and the Q&A status here.

To approve Answers by email please follow the below steps:

1. Open the Q&A email notification.

2. Select Approve answer.

  • Or select Login for more actions to amend the Answer or to re assign the Question and Answer.

3. Your action was successfully saved will pop up in a new window to confirm the Answer has been approved.

  • Select View question to see the question and answer within the Room. 

⚠️Good to know: To be able to approve Answers via email, an Admin must activate Q&A notifications text to display within email notifications via their Room settings. Learn how to activate this feature here. Answer approvers will also need to ensure that their Q&A notifications in the Room are still switched on. Learn how to update Q&A notifications here.

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