ℹ️ This feature is only available to Admins.

Ansarada allows you to include the text of the Question within the Q&A notification emails.

When this feature is activated, Admins also have the option to allow:

  • Answer approvers to approve Questions via email. Learn more here.
  • Answer approvers, Answer authors and Answer drafters to Answer Questions via email. Learn more here.

Activate

To activate this please follow the below steps:

1. Go to the Left menu. Select Manage, and then select Settings.

2. Scroll down to Q&A notifications

3. Select On.

4. Leave Answer questions via email checked to allow Answer approvers and Answer authors to submit Answers by email.

⚠️Good to know: This feature is not available for two-way Q&A rooms.

5. Leave Approve answers via email checked to allow Answer approvers to be able to approve the Answer to the Question via email.

⚠️Good to know: This feature is not available for two-way Q&A rooms.

6. Select Save.

 

Deactivate

To deactivate this please follow the below steps:

1. Go to the Left menu. Select Manage, and then select Settings.

2. Scroll down to Q&A notifications

3. Select Off.

4. Select Yes, I'm sure from the Disable Q&A via email pop up.

5. Select Save.

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