Edit a critical process
To make changes to a critical process, follow these steps:
Option 1
Navigate to the Important Business Services tab.
Select the specific critical process under an important business service on the left hand menu.
Go to the Details tab.
Perform the desired edits directly, and the updated information will be automatically saved.
Option 2
Navigate to the Important Business Services tab.
Select the specific important business service on the left hand menu.
Navigate to the Critical Processes tab.
Click on the Pencil icon next to a critical process and be directed to the Details tab and perform the desired edits directly, and the updated information will be automatically saved.
Delete a critical process
ℹ️ Deleting a critical process will unlink resources and delete all process flows that follow this process. To map out the process flow again, please refer to this page.
To make delete a critical process, follow these steps:
Option 1
Navigate to the Important Business Services tab.
Select the specific critical process under an important business service on the left hand menu.
Click on the Delete option from the hamburger menu on the right.
A confirmation dialog will appear, prompting Admins to confirm the deletion before proceeding.
Option 2
Navigate to the Important Business Services tab.
Select the specific important business service on the left hand menu.
Navigate to the Critical Processes tab > Library.
Click on the X icon next to a critical process to delete.
A confirmation dialog will appear, prompting Admins to confirm the deletion before proceeding.
