❗️Error: Sorry, something went wrong opening Information Rights Management protected content. The network location cannot be reached. For information about network troubleshooting, see Windows Help.
This error might happen if you are using Microsoft Office 2016 and above. It indicates that the Microsoft Office application is unable to communicate with Ansarada's server.
To fix this:
Request your IT team to open port 443 on their firewall settings to allow access to https://secureoffice1.ansarada.com.
Still having trouble?
If you're still receiving the error, contact Ansarada Support.