Security controls

The ins and outs of Security controls in the Room such as Temp save, print, view, edit and copy and how they affect your secured documents.

Ciara Martin avatar
Written by Ciara Martin
Updated over a week ago

ℹ️This feature is only accessible to Admins.

Security controls

Document Security controls are applied to PDFs within Teams' and Sub-teams' security settings. Security controls determine what files in the Room people can view, edit, print and save. Customized watermarks add an additional level of security on PDFs.

Secure Office is another feature that can be activated to apply Security controls on Microsoft Office files. However, given that Microsoft Office files are typically ‘working files’ that are designed to allow for further editing and modification, this technology can have practical implications for your transaction that should be considered before choosing to apply them. Learn more about Secure Office requirements here.

💡Tip: If you require members of a Team to have different Security settings, create a Sub-team. A Sub-team is still apart of the parent team, but allows you to set different Document access, Security controls and Watermarks. Learn more about Teams and Sub-teams here.

Learn more about document security options and security settings.

Secure Office, Temp save and Copy options

Secure Office is a feature that allows to place security on Microsoft Word, Excel and PowerPoint documents. By default, Secure Office is on in all Rooms.

There are certain requirements that people accessing the Secure Office files need to have installed/enabled on their computer. Therefore it is recommended that:

  • All files that are not intended for collaboration should be converted to PDF

  • Any files that need to be marked up, edited or commented on to be released without Secure Office activated, as there are working files

  • For all other files that Admins carefully consider the benefits of the additional security compared to the practical drawbacks within the system requirements

Learn more about Secure Office system requirements here.

If Secure Office is on: tracking, print, temp save and copy controls can be applied to Excel, Word and PowerPoint files.
If Secure Office is off: tracking, print, temp save and copy controls can not be applied to Excel, Word and PowerPoint files.

⚠️Good to know: Once you have Secure office activated for your Room you can choose to activate this for each Team and Sub-team within the Room. The image below shows what a Team will look like once this has been activated.

Learn how to turn Secure Office on and off

💡Tip: If Secure Office is turned off and then turned back on, Security controls must be applied across all Teams and Sub-teams again.

Temp Save

If Secure Office is turned on, Temp save allows Admins to control whether people can temporarily save PDFs and Microsoft Office files. If their access is cut off from the Room or file, the file will expire and become inaccessible.
Internet access is required to open temporarily saved files to ensure access to the file is permitted.

Learn how to turn Temp save on and off.

The Temp save Security control is applied within the Team or Sub-team Security settings. By turning Security controls on, the Temp save feature can be applied to files.
Their access to saved documents will automatically expire when they are disabled from the Room or if the file is disabled or later hidden from their Team.

Learn how to update Team Security settings.

Allow copy

If Secure Office is turned on, Admins have the option to allow people in the Room to copy content from Excel, Word and PowerPoint files.

⚠️Good to know: When people copy content out of Excel, Word and PowerPoint files their interactions with any new files are can't be tracked.

Learn how to turn allow copy on and off.

Allow Editing

When Editing is turned on, people can save PDFs, Excel, Word and PowerPoint files to their desktop and make some changes. All edits made and comments added to the files are not reflected in the Room.

For PDFs

The Editing functionality for PDFs differs for people who have Adobe Pro and Adobe Reader.

  • For people with Adobe Pro: They can edit PDFs that are saved to their desktop by using the Adobe Pro edit toolbar.

  • For people with Adobe Reader: They can add comments to PDFs that are saved to their desktop by using the Adobe Reader comment functionality.

For Excel, Word and PowerPoint files

Editing for Excel, Word and PowerPoint files gives people the option to edit content and use Microsoft Excel functions like formulas, filters and macros.

Learn how to turn editing on.

Here's a chart that outlines what guests can do with Editing turned on and off.


Add, Edit or Disable Security Controls

Once a Team or Sub-team has been created, Security settings can be applied. Learn how to create Teams and Sub-teams here.

⚠️Good to know: Security settings can be edited for a Team or Sub-team at any time during a process. Sub-teams are still part of the parent team however they can have different security settings.

Follow these steps to apply Security settings on a Team or Sub-team.

1. Go to the Left menu. Under Manage, select either Sell side or Buy side.

⚠️Good to know: The wording on the internal and external tabs for managing Teams/people under the Left menu changes based on the Room’s transaction type. Learn more here.

2. Find the Team/Sub-team that you want to edit. 

3. Select the Item menu next to the Team/Sub-team. Then select Edit security.

4. Changed the desired settings under Access, Security controls and Watermarks.

  • Access: Control what files and folders the team has access to.

  • Security controls On/Off:
    - Turning Security controls on allows restrictions for PDF and Microsoft Office files such as Save, Print and Edit.
    - If Security is activated for Microsoft Office files, the Copy Security control can be enabled or disabled.
    - If Security controls are turned off, files for this Team are unsecured.

  • Watermarks: Add pre existing or create new Watermarks to apply to PDFs. 

⚠️Good to know: You can change the settings on folders, sub folders and individual files. If you change settings on a folder, all sub folders and files within it will inherit those settings.

5. Select Save.

⚠️Good to know: XFA-formatted PDF files and PDF portfolios, will only be secured and watermarked on the cover page.

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