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MFA Error: Looks like something went wrong. Please retry.
MFA Error: Looks like something went wrong. Please retry.

This error occurs during login when you are asked to enter a 6-digit code from your Authenticator app.

Jayden Wilkinson avatar
Written by Jayden Wilkinson
Updated over a week ago

❗️Error: Looks like something went wrong. Please retry.

The error shows up after you login to Ansarada but did not receive the QR code to set up Multi-factor authentication (MFA).

If this happens, please ensure your device's clock is set up correctly by following one of guides below.

Windows

1. Open Control Panel

2. Click on Clock and Region

3. Select: Set the time and date > Change date and time

4. Set to correct date and time

MacOS

1. Open the System Preferences

2. Select Date & Time

3. Make sure you tick on Set date and time automatically


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