Ansarada

Ciara Martin

Bas Van Rijssel

Christine Wong

Everything to need to understand about general platform information, pricing model and billing

General & Billing

The definitive due diligence checklist

Contact us

Understand how Ansarada protects your data.

GDPR

Learn about Ansarada's compliance in Rooms so your data stays protected.

ISO 27001

General

Multi-factor authentication (MFA) provides users with an additional level of security and ensures documents remain confidential.

What is multi-factor authentication (MFA)?

Learn how to download an authenticator application for multi-factor authentication (MFA).

Download an authenticator application for MFA

Initial multi-factor authentication (MFA) sign up

Learn how to manually configure MFA on an authenticator app.

Configure multi-factor authentication (MFA) manually

A recovery code is a valuable backup when you're unable to access your primary multi-factor authentication (MFA) method.

Multi-factor authentication (MFA) recovery code

No Phone? No Problem! Learn how to use email as a backup MFA factor.

Email Authentication MFA

Learn how to reset MFA to maintain account security and access.

Reset multi-factor authentication (MFA)

This error occurs during login when you are asked to enter a 6-digit code from your Authenticator app.

MFA Error: The code you entered is invalid

MFA Error: Looks like something went wrong. Please retry.

Sam Melrose

Angelica Medallo

Learn everything you need to know about what multi-factor Authentication is and why you need MFA to protect your data 

Multi-factor Authentication (MFA)

All you need to know about Ansarada subscription-based data pricing.

Data Pricing Subscription

Purchase your Subscription online to save time

E-Commerce: Subscribe to a New Room

If you haven't received your invite, follow these steps to resend it.

E-Commerce: Invite not received

You can now view all of your subscriptions under your profile.

Manage Subscription: Overview of accounts

Once you have started your corporate freemium, update this anytime before going live

Manage Subscription: How to update your Corporate Plan

You can update your billing details via our online portal

Manage Subscription: Update Billing Details

You can update your payment method via our online portal

Manage Subscription: Update Payment Method

Easy access to invoices via our online portal

Manage Subscription: View Invoices

MS for Startup customers can subscribe to the bespoke package and continue getting value from Ansarada after the free term.

Microsoft for Startups - Manage subscription

Frequently asked questions in relation to cancelling contracts

Cancelling of Contracts

User Licenses

Does Ansarada charge GST / TAX on invoices?

GST / TAX

Learn what payment types Ansarada accepts.

Payments accepted

Which payment methods are accepted and what are your payment terms?

Payments Options & Terms

To ensure that invoices are marked off as paid in our system, Ansarada may require a remittance as proof of payment.