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What is multi-factor authentication (MFA)?

Multi-factor authentication (MFA) provides users with an additional level of security and ensures documents remain confidential.

Christine Wong avatar
Written by Christine Wong
Updated over 11 months ago

What is multi-factor authentication (MFA)?

Multi-factor authentication (MFA) is an additional layer of security added to a user’s account. This extra layer requires users to log into their account using not only a username and password but also an additional piece of information, like a 6-digit code generated by an authenticator app or sent via SMS.


Why do you need multi-factor authentication (MFA)?

  • To protect sensitive information: MFA can help to protect sensitive information, such as financial documents, intellectual property, and customer data from unauthorized access.
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  • To comply with regulations: Some regulations, such as the General Data Protection Regulation (GDPR), require organizations to implement MFA for systems that contain sensitive data.
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  • To reduce the risk of fraud: MFA can help to reduce the risk of fraud by making it more difficult for attackers to impersonate legitimate users.
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Want to know more about setting up MFA for your platform? 🔐


If MFA setting is turned on for your platform, all users invited to the platform will need to log into their accounts using a username, password, and a 6-digit code.
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