What is multi-factor authentication (MFA)?

Multi-factor authentication (MFA) provides users with an additional level of security and ensures documents remain confidential.

Christine Wong avatar
Written by Christine Wong
Updated over a week ago

What is multi-factor authentication (MFA)?

Multi-factor authentication (MFA) is an additional layer of security added to a userโ€™s account. This extra layer requires users to log into their account using not only a username and password but also an additional piece of information, like a 6-digit code generated by an authenticator app or sent via SMS.


Why do you need multi-factor authentication (MFA)?

  • To protect sensitive information: MFA can help to protect sensitive information, such as financial documents, intellectual property, and customer data from unauthorized access.
    โ€‹

  • To comply with regulations: Some regulations, such as the General Data Protection Regulation (GDPR), require organizations to implement MFA for systems that contain sensitive data.
    โ€‹

  • To reduce the risk of fraud: MFA can help to reduce the risk of fraud by making it more difficult for attackers to impersonate legitimate users.
    โ€‹

Want to know more about setting up MFA for your platform? ๐Ÿ”


If MFA setting is turned on for your platform, all users invited to the platform will need to log into their accounts using a username, password, and a 6-digit code.
โ€‹
Feel free to get in touch with our amazing global support teams through Live Chat or email us at [email protected]. We're excited to connect with you!

Did this answer your question?