Adobe Reader needs to be set as the default program for opening PDF files in Windows. This is because the PDFs documents in your Room use Adobe’s Digital Rights Management (DRM) for security.

💡Tip: Select the Preview icon to quickly preview PDFs without downloading them. Learn more here. Or, if you need to download the PDF but are unable to set Adobe as the default program, right click on the PDF file from your downloads and choose to open the PDF with Adobe Reader.

Learn how to set Adobe Reader as your Windows default PDF viewer by watching the short video below.

⚠️Good to know: Once Adobe Reader is set as the default for the PC change your default browser settings to open with Adobe Reader, choose the browser that you use and follow the steps.

Google Chrome
Internet Explorer
Firefox
 

1. To change your computer's default viewer, find a PDF document on your computer and right mouse click the document and select Open With. Then select Choose default program.

2. Select Adobe Reader and tick Always use the selected program to open this kind of file.

3. Click OK.

💡Tip: If you are unable to change your default settings you will need to speak with your IT.

04. Change your default browser settings to open with Adobe Reader.

To make the change to your default browser, choose the browser that you use and follow the steps.

Google Chrome
Internet Explorer
Firefox

⚠️Good to know: Edge Microsoft’s browser, doesn’t support Adobe to access PDF files. Try using one of the browsers listed above (Google Chrome, Internet Explorer or Firefox) to open PDFs in your Room.