Ansarada

If you're having trouble opening PDF files on Microsoft Windows, follow these steps to set Adobe Reader as your default PDF reader.

Unable to access PDFs: PC

If PDF files are not opening on Mac, follow these steps to set Adobe Reader as your default PDF reader.

Unable to access PDFs: Mac

Set Adobe as your default PDF viewer for Google Chrome to access secured PDFs in the Room.

Unable to access PDFs: Chrome

Set Adobe as your default PDF viewer for Safari to access secured PDFs in the Room.

Unable to access PDFs: Safari

Set Adobe as your default PDF viewer for Firefox to access secured PDFs in the Room.

Unable to access PDFs: Firefox

This error is received if access to a secured PDF document has expired.

Error: You do not have permission to perform this operation

Troubleshoot the error message "An error occurred while performing this operation. Contact an administrator if this problem continues".

Error: An error occurred whilst performing this operation

Instructions on troubleshooting the error message, “This computer must be connected to the network in order to open this document."

Error: Must be connected to a network

Ciara Martin

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