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Unable to access PDFs: Safari
Unable to access PDFs: Safari

Set Adobe as your default PDF viewer for Safari to access secured PDFs in the Room.

Ciara Martin avatar
Written by Ciara Martin
Updated over a week ago

Adobe Reader needs to be set as the default program for opening PDF documents on your computer. This is because the PDFs documents in your Room use Adobe’s Digital Rights Management (DRM) for security.

💡Tip: Click on the name of the PDF documents in the Room to preview PDFs without downloading them, learn more here. Or if you need to download the PDF but are unable to set Adobe as the default program, right click on the PDF document from your Downloads and choose to open the PDF with Adobe Reader.

To change Adobe as the default PDF viewer for Safari, follow these steps:

1. Open a new Safari window.

💡Tip: Before changing your browser settings, you will need to have Adobe installed and set as the default for your Mac.

2. Select Safari, then Preferences.

3. Select Websites.

4. Select Adobe Reader.

5. Go to When visiting other websites, select On.

6. Go to Configured websites, select On for

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