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Error: You do not have permission to perform this operation
Error: You do not have permission to perform this operation

This error is received if access to a secured PDF document has expired.

Ciara Martin avatar
Written by Ciara Martin
Updated over a year ago

โ—๏ธError: You do not have permission to perform this action.

This error occurs when your access to a secured PDF document expires. It specifically happens with secured PDF documents when Admins apply security controls. You can find additional information about Temp Save here.

This error is triggered when Admins:

  • Disable the ability to save a PDF document for users.

  • Deny access to a PDF document that the user previously had access to.

  • Disable a PDF document that was previously enabled.

  • Disable the user in the Room.

  • Disable the entire Room and causing all Temp Save documents to automatically expire.

To resolve this error, the Room Admin will need to make the necessary adjustments to the settings mentioned above.

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