❗️Error: You do not have permission to perform this action.

This error is received if access to a secured file has expired.

This happens only with secured PDF and Microsoft office files when Admins have placed security controls. Learn more about Temp save here.

This error is triggered when Admins:

  • Deny access to a file that the user previously had access to
  • Disabled a file that was previously enabled
  • The Room is disabled and all temp save files automatically expire

To resolve this error, the Room Admin will need to adjust the above settings. 

Did this answer your question?