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Multi-factor authentication (MFA) recovery code

A recovery code is a valuable backup when you're unable to access your primary multi-factor authentication (MFA) method.

Christine Wong avatar
Written by Christine Wong
Updated over a year ago

Setting up MFA is easy and the detailed steps can be found here: Set up multi-factor authentication with your Ansarada profile.
If you lose access to your authentication device, you can use the recovery code to log in to your Ansarada profile.
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What is MFA recovery code?

Your unique MFA recovery code will be provided immediately after you set up MFA to your profile. Make sure to save the recovery code in a safe and secure place.

Lost your recovery code? 🤨

Don't worry! Just click Try a different method and choose Email to receive a one-time 6-digit code.

How to use a recovery code for MFA login?

  1. Go to: dash.ansarada.com, and log in with your email address and password as usual.
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  2. Normally, you'd be prompted to enter a 6-digit code from your authentication app or SMS. However, if you're unable to access it, choose Try a different method and then Recovery code.
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  3. Enter the recovery code and click Continue.
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  4. After successfully logging in, make sure to secure your recovery code again in a safe place. It's a vital backup for future access needs.

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