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Configure multi-factor authentication (MFA) manually
Configure multi-factor authentication (MFA) manually

Learn how to manually configure MFA on an authenticator app.

Christine Wong avatar
Written by Christine Wong
Updated over a week ago

Don't have a smartphone with a working camera? No problem! You can still set up MFA vis SMS or configure MFA manually on an authenticator app by following these steps:

1. Download an authenticator application

  • First things first, download and install an authenticator application.

  • Visit our help page for a list of recommended authenticator applications.

2. Login to Ansarada profile

3. Enter the unique enrolment code

  • You'll see two authentication methods, select Google Authenticator or similar.

  • On the next screen, select Use a different method if you don’t have a smartphone with a camera.

  • You'll then see a unique enrolment code.

  • Open the authenticator app you just downloaded. Depending on the app, you might need to log in with your Google or Microsoft account. Alternatively, you might be able to use the app without logging in.

  • In the app, you'll likely see an option that says Add Account and then Enter Key Manually. Click on this option to continue and enter the unique enrolment code.

4. Confirm Setup

  • Once the authenticator app generates one-time password (OTP), which is a 6-digit code, enter this code into the MFA setup process on your account. This confirms that the app is correctly synced with your account.

  • Your authenticator app will start generating a 6-digit code that resets every 30 seconds.

5. Save the recovery code

  • Make sure to save the recovery code in a safe and secure place. Recovery code can be used in case you can't access your authenticator app or lose access to your authenticator app.

  • Check out this help page on how to use your recovery code to login with MFA.

6. Enjoy enhanced security 🎉

  • Congratulations! You've successfully downloaded and set up an authenticator application for MFA. Now, when you log in, you'll need to provide the 6-digit code generated by the app, in addition to your regular password.

💡Tip: Tick to box to Trust this device for 30 days, this will grant you access without needing to complete MFA for the next 30 days on this device. Remember, do not use this option on public or shared computers.

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