If multi-factor authentication (MFA) is turned on for one or more datarooms you have access to, you can follow the steps below during your next login.
Authentication methods
For the initial setup, you can choose one of the following authentication methods:
Authenticator application: You can use apps like Google Authenticator or Microsoft Authenticator to receive a 6-digit code.
βSMS authentication: You'll get a 6-digit code sent via text message (SMS) to your registered mobile phone number. Please note that SMS authentication is only available at the platform level, where MFA is enforced for all users within a project. Please reach out to [email protected] if you would like to learn more.
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π‘Tip: Should you ever need to switch your authenticator app or update your phone number post-initial setup, simply follow these steps to reset your MFA.
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How to enable MFA?
There are two options for enabling MFA on Ansarada:
User level MFA - only impacts your own profile and log-in experience.
Visit 'Edit profile' to update your details. Turn on MFA.
Platform level MFA - impacts all users within a project, and their log-in experience on Ansarada.
Reach out to [email protected] if you would like to learn more on having this enabled for your room(s).
Using Authenticator Applications
1. Login to Ansarada
Go to dash.ansarada.com, and log in with your email address and password.
2. Select Google Authenticator, or a similar app
Visit our help page for a list of recommended authenticator applications.
You'll see two authentication methods, select Google Authenticator or similar.β
You'll be presented with a QR code. β
Open the authenticator app you just downloaded. Depending on the app, you might need to log in with your Google or Microsoft account. Alternatively, you might be able to use the app without logging in.
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In the app, tap the '+ 'or Add Account button (the exact wording may vary depending on your device).
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Choose the Scan a QR code option. You might get a notification asking you to allow authenticator app to take pictures and record video. Tap Allow.
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Use your device's camera to scan the QR code displayed on the login page.
ββΉοΈ Note: Don't have a smartphone with a working camera? No problem! You still have the option to set up multi-factor authentication (MFA) manually with your authenticator app.
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3. Confirm setup
Once the authenticator app generates one-time password (OTP), which is a 6-digit code based on the QR code scan, enter this code into the MFA setup process on your account. This confirms that the app is correctly synced with your account.
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Your authenticator app will start generating a 6-digit code that resets every 30 seconds.
4. Save the recovery code
Make sure to save the recovery code in a safe and secure place. Recovery code can be used in case you can't access your authenticator app or lose access to your authenticator app. Check out this help page on how to use your recovery code to login with MFA.
5. Enjoy enhanced security π
Congratulations! You've successfully downloaded and set up an authenticator application for MFA. Now, when you log in, you'll need to provide the 6-digit code generated by the app, in addition to your regular password. If you lose access to your authentication device, you can use the recovery code or email as a back up MFA factor to log in to your Ansarada profile.
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π‘Tip: Tick to box to Trust this device for 30 days, this will grant you access without needing to complete MFA for the next 30 days on this device. Remember, do not use this option on public or shared computers.
Using SMS authentication
ββΉοΈ Note: SMS authentication is only available at the platform level, where MFA is enforced for all users within a project. Please reach out to [email protected] if you would like to learn more.
1. Login to Ansarada
Go to dash.ansarada.com, and log in with your email address and password.
2. Select SMS option
You'll see two authentication methods, select SMS. On the SMS verification page, select the country code and type the mobile phone number, and then select Continue.
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3. Confirm setup
You'll get a text message (SMS) with a one-time 6-digit code on your registered mobile phone. Please note that this code is only valid for 5 minutes, so make sure to enter it promptly. Enter this code into the MFA setup process on your account. This confirms that your mobile phone number is correctly synced with your account.
4. Save the recovery code
Make sure to save the recovery code in a safe and secure place. Recovery code can be used if you ever can't access or lose your mobile phone. Check out this help page on how to use your recovery code to login with MFA.
5. Enjoy enhanced security π
Congratulations! Your SMS for MFA is all set up and ready to go. Now, when you log in, you'll be asked for a 6-digit code sent to your mobile phone, in addition to your regular password. If you lose access to your mobile phone, you can use the recovery code or email as a back up MFA factor to log in to your Ansarada profile.
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π‘Tip: Tick to box to Trust this device for 30 days, this will grant you access without needing to complete MFA for the next 30 days on this device. Remember, do not use this option on public or shared computers.
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Got questions, feedback, or just want to say hi? Reach out to our global support teams via Live Chat or email us at [email protected]. We're excited to connect with you!