Ansarada

If you receive this error try these troubleshooting suggestions to resolve the issue.

Error: The service at https-secureoffice1-ansarada-com-wmcs-licensing-is-temporarily-unavailable

Add Ansarada to your trusted websites to ensure you can access Secure office files in the Room.

This error is received if access to a secured Microsoft Office document has expired.

This error indicates that the Microsoft Office application is unable to communicate with Ansarada's server.

Change your protected view settings to resolve this Excel or Word error.

Save files locally when the save button is greyed out in Microsoft Office.

Resolve the issue of receiving a blank screen when exporting Room reports to Excel.

Resolve the "This rights protected document cannot be opened because the Rights Management feature has been disabled by policy" error.

How to access documents in the Room if you receive the error message, "Cannot use test manifests against production servers".

Windows 7 users may need to download an update from Microsoft when having trouble opening Microsoft Office documents.

Resolve the "Office documents encrypted with password to open or Rights Management are not supported" error.

How to access documents in the room if you receive the error message: 'You don't have permission to open this document.'

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